Your Name (required) Your Email (required) Address (required) Your Phone Number (required) Date of Purchase/Installation. (required) Example: 12/05/2015 Original Invoice Number (required) Fireplace model (required) Your Serial Number. Located on the ratings plate. See your manual for location. (required) Type of fuel used (required) Liquid PropaneNatural GasPelletWood Gas pressure readings at gas valve pressure manifold (required if gas unit) Company’s names and contacts information who did the fireplace, gas and electrical work (required) Please describe the issue you are encountering with the product. (required) If helpful, please attach photo or video that shows the issue you are describing. (Attachments 5mb each) ×
Your Name (required)
Your Email (required)
Address (required)
Your Phone Number (required)
Date of Purchase/Installation. (required)
Example: 12/05/2015
Original Invoice Number (required)
Fireplace model (required)
Your Serial Number. Located on the ratings plate. See your manual for location. (required)
Type of fuel used (required)
Liquid PropaneNatural GasPelletWood
Gas pressure readings at gas valve pressure manifold (required if gas unit)
Company’s names and contacts information who did the fireplace, gas and electrical work (required)
Please describe the issue you are encountering with the product. (required)
If helpful, please attach photo or video that shows the issue you are describing. (Attachments 5mb each)
