FireplacePro Tech Form – Support for FireplacePro Customers

    Your Name (required)

    Your Email (required)

    Address (required)

    Your Phone Number (required)

    Date of Purchase/Installation. (required)

    Example: 12/05/2015

    Original Invoice Number (required)

    Fireplace model (required)

    Your Serial Number. Located on the ratings plate. See your manual for location. (required)

    Type of fuel used (required)

    Liquid PropaneNatural GasPelletWood

    Gas pressure readings at gas valve pressure manifold (required if gas unit)

    Company’s names and contacts information who did the fireplace, gas and electrical work (required)

    Please describe the issue you are encountering with the product. (required)