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Your Serial Number (required) (Serial # may be found on the ratings tag/plate in the location indicated in your manual)

Fuel Type (required)

Natural GasLiquid PropaneWoodPelletElectricCharcoalOilButane

Original Invoice or Order Number (required)

Date of Purchase/Installation. (required)

Example: 12/05/2015

Please describe the issue you are encountering with the product. (required)

Shipping Address For Replacement Parts (required)

Please retain all parts and packaging until further notice.

You may attach photo(s) that support your claim. For new installations, please include a photo of the product label (not shipping) on the packaging. (Photos must be jpg, jpeg, or png files no larger than 7mb each)

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